Before You Reach Out
Please note that VETROS Financial Solutions is not a lender and does not make lending decisions. We cannot assist with loan applications, payment disputes, or lender-specific inquiries. If you have questions, please review the Q&A below to answer questions or review our FAQ page directly via website menu or footer.
Frequent Ask Questions
Q: Does exploring loan options affect my credit score?
A: Many lenders perform a soft credit inquiry first which does not affect your credit score. A hard inquiry may occur if you proceed with a full application. Credit inquiry policies vary by lender. Always review the lender’s full terms before submitting any application.
Q: What happens after I submit my information?
A: You may be contacted by one or more lenders by phone, email, or text. VETROS will not contact you directly unless you have specifically requested contact through our Contact Us page.
Q: Is there a fee to use VETROS?
A: No. VETROS is completely free to use. No application fee is charged by VETROS.
Q: What credit score do I need to apply?
A: All credit types are welcome to explore available options. Individual lender requirements vary by lender.
Q: Can I apply for multiple loans at once?
A: You can explore multiple offers however it is generally advisable to apply for one loan at a time to minimize the impact on your credit score.
Q: Who will contact me after I submit my information?
A: VETROS is a connection platform, not a lender. When you submit your information through our platform it may be shared with one or more third-party lending partners or lending networks. We do not control which lenders respond to your inquiry or how they communicate with you.
Q: How many lenders will contact me?
A: This varies depending on the offer you submit through. Some offers connect you with a single lender while others use a lending network that may share your information with multiple lenders simultaneously. Always review the terms of each offer before submitting.
Q: Can I control which lenders contact me?
A: VETROS does not control lender communications after your information is submitted. If you prefer not to be contacted by a specific lender you will need to contact that lender directly to opt out.
Q: Will lenders contact me by phone?
A: Contact methods vary by lender and may include phone calls, emails, or text messages. VETROS does not control how individual lenders communicate with consumers after a form submission.
Disclaimer
VETROS does not provide financial, legal, or credit-repair advice. All content on this platform is for informational and comparison purposes only. All products, approvals, rates, and terms are determined exclusively by independent third-party companies. Loan amounts and terms vary by lender and by state. Loans are not available in all states.
Contact VETROS
Have a question about our platform, educational content, or loan options? We’re here to help. Reach out using the information below and we’ll respond within 1-3 business days.
📧 Email: info@getvetros.com 📠 Fax: 904-541-9578
📍 Address: 6501 Arlington Expressway STE B105, Jacksonville, FL 32211